Infinity Homes & Co. :: Southeast Michigan Home Builder

Customer
Satisfaction Survey

Customer Satisfaction Survey

Thank you for taking the time to complete our survey. We value your comments and feedback to further provide a better building experience with our customers. As a token of our appreciation for your time and feedback, we would like to send a $25.00 Lowe's Gift Card for filling out this survey. Please provide information below no later than 30 days from closing.

Upon completion of the survey, you will receive a confirmation email containing your survey responses. Please retain it for your records.

Corporate Address:

42400 Grand River, Suite 112
Novi, MI 48375

Phone: 248-449-8084
Fax: 248-449-8136
Email: info@infinityhomescorp.com

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Experience Overview

1. How would you rate your overall experience with our sales staff?
(1 star being the lowest, 5 star being the highest)

2. Do you feel that the sales representative properly explained/informed you of actual standard features or additional options available for your home?

3. Do you feel that you had proper and timely communication from our Sales Representative?

4. How would you rate the selection process of customizing the interior and exterior of your home?
(1 star being the lowest, 5 star being the highest)

5. How would you rate your overall experience with the Building Process?
(1 star being the lowest, 5 star being the highest)

6. How would you rate your overall experience in dealing with our Construction Superintendent?
(1 star being the lowest, 5 star being the highest)

7. Do you feel that you had proper and timely communication from our Construction Superintendent?

8. How would you rate the final walk through/closing procedures?
(1 star being the lowest, 5 star being the highest)

9. How would you rate the quality of your home overall?
(1 star being the lowest, 5 star being the highest)

10. Given your overall experience, would you refer anyone to purchase a home from Infinity Homes?

11. Please feel free to add any additional comments below so that may better further our level of service, quality of construction and make up in our homes in addition to the overall experience you had with us as a customer itself. Your time and comments are constructive for us and greatly appreciated.

Personal Information

Homeowner First Name* Homeowner Last Name*

Email Address*

Phone

Address

City

State

Zip Code

Community Name

Unit/Lot#

Date of Closing

Name of Site Superintendent

Name of Sales Manager

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